Memory Loss

Danger or sudden change first. Call 911 now for an emergency; call or text 988 in a crisis.

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After a diagnosis: the first month

You do not have to solve the next five years this week. Here are the five areas that help most while the person with memory changes can still say what they want, plus a one-page list you can print on this phone.

What this page is

1. With the doctor: questions and care navigation

Write down questions before the next appointment and ask the doctor to write down the specific diagnosis and stage.

  1. Ask what the diagnosis means and what to expect next. Ask what kind of dementia or cognitive change it is, how it may change over time, what treatments or clinical trials are options, and which symptoms should prompt a call between visits. Source: Alzheimer's Association Source: NIA
  2. Keep simple notes between visits. Use notes for reminders, a calendar for appointments and a pillbox for medicines, and ask family members or friends to help with routine tasks. Source: NIA Use the visit sheet to print one page for the clinician.
  3. Ask the clinician to review all current medicines and other health conditions. Medicine side effects, thyroid, kidney or liver problems, low vitamin B12, too little sleep, alcohol, and stress or the loss of a spouse can all cause memory problems, and some are treatable. Source: NIA
  4. Ask if the clinic participates in Medicare's GUIDE Model for dementia care. CMS's Guiding an Improved Dementia Experience (GUIDE) Model is an 8-year nationwide Medicare pilot launched in July 2024 for people with dementia enrolled in Original Medicare Parts A and B who live at home or in the community (not in hospice, PACE, or a long-term nursing home). Participating programs pair the person and family with a care navigator, caregiver education, a 24/7 support line, and respite services. Source: CMS GUIDE Model Source: Alzheimer's Association

3. Driving and getting around safely

An early diagnosis does not always mean stopping driving today, but every family needs a plan for when driving is no longer safe.

  1. Talk about driving early, before an accident or getting lost forces the choice. Agree together on how the family and doctor will check driving safety over time and how errands, appointments, and social visits will work after retiring from driving. Source: Alzheimer's Association
  2. Watch for specific warning signs on the road. Warning signs include forgetting how to locate familiar places, failing to observe traffic signs, making slow or poor decisions in traffic, driving at an inappropriate speed, becoming angry or confused while driving, hitting curbs, making errors at intersections, confusing the brake and gas pedals, or returning from a routine drive later than usual. Source: Alzheimer's Association
  3. Ask for an objective driving evaluation when unsure. An occupational therapy driving rehabilitation specialist can conduct a comprehensive driving evaluation; ask the doctor for names of driving evaluators. Source: Alzheimer's Association Source: NIA
  4. Prepare a wandering plan before someone gets lost on foot or by car. Keep a recent close-up photo, and use If they get lost to print a wallet card on this phone. Source: Alzheimer's Association

4. Home safety: one room at a time

Small changes around the house prevent falls, burns, and medication mix-ups while helping the person stay independent longer.

  1. Check the kitchen stove and appliances. Use appliances with an automatic shut-off feature or apply stove knob covers, and keep tools, chemicals and cleaning supplies out of reach. Source: Alzheimer's Association
  2. Remove locks on interior bathroom and bedroom doors, and secure exterior doors. Removing interior locks keeps the person from locking themselves in; on outside doors, place a latch or deadbolt above or below eye level. Source: Alzheimer's Association
  3. Lock medications in a drawer or cabinet, and remove firearms or lock them away. Use a pill box organizer so daily medicines are easier to track, and remove guns or store them in a locked cabinet. Source: Alzheimer's Association
  4. Clear walkways, add night lights, and add grab bars in the bathroom. Remove throw rugs, add night lights between the bedroom and bathroom, and install grab bars in the bathroom. Source: Alzheimer's Association See fallprevention.help for a room-by-room fall check.

5. Support for the person diagnosed and for the family

Neither the person with memory changes nor the family caregiver should carry a diagnosis alone.

  1. Connect with others. Find local organizations and support groups through the Alzheimer's Association, or join its online community. Source: NIA Source: Alzheimer's Association
  2. Call the Alzheimer's Association 24/7 Helpline (1-800-272-3900) or the Eldercare Locator (1-800-677-1116). The Alzheimer's Association Helpline answers 24 hours a day, every day in over 200 languages; the federal Eldercare Locator (1-800-677-1116) connects families to their local Area Agency on Aging, caregiver support programs, and adult day or respite services. Source: Alzheimer's Association Source: ACL Eldercare Locator
  3. Build a small care team. Ask family members, friends or local services to help with routine tasks such as cooking, paying bills, transportation or shopping, and use familycaregive.com to map who helps with what. Source: NIA

Print your first-month plan

Tick the steps you want to focus on this month and add your next appointment date if you have one. Everything stays in this page's memory while you print; nothing is saved or sent.

Our first-month plan after a memory diagnosis

Next doctor visit: (write date here)

Person who would speak for me: (role or first name)

  • Write down 3 to 5 questions for the next doctor visit and bring a notebook
  • Ask the clinic if they participate in Medicare's GUIDE dementia care navigation program
  • Name a health care agent and financial agent (durable power of attorney) while we can choose together
  • Talk through Care Wishes at caregoals.com and sign the clinic's release-of-information form
  • Check home safety: stove shut-off, interior bathroom/bedroom locks, night lights, grab bars, and throw rugs
  • Use a pill organizer, lock spare medicines away, and secure or remove any firearms

Emergency: 911 · Crisis Lifeline: 988 · Alzheimer's Association 24/7 Helpline: 1-800-272-3900 · Eldercare Locator: 1-800-677-1116

Check what you know

Eight questions, each keyed to a step on this page. A wrong tap shows the step and where to re-read it. It measures what this page explained, not how you or your family member are doing. Nothing leaves your phone.

    Next stops

    Sources